Delete Your Sintlet Account
We're sorry to see you go. If there is anything we can do to change your mind or improve your experience, please let us know.
Delete from the App (Primary Method)
Processing Time
Your profile is hidden from other users immediately upon request. Personal data is permanently and irreversibly deleted within 30 days of your deletion request.
Support requests submitted via email are acknowledged within 28 days (support processing SLA).
Can't Access Your Account?
If you've lost your phone, SIM, received an OTP, or have already deleted the app you can submit a manual delete request via email. We will verify ownership of the account before processing your deletion request.
mailEmail sintlet.support@gmail.comInformation to Include:
- check_circleRegistered phone number
- check_circleProvide email if available
- check_circleApproximate account activity
- check_circleSubject line: "Delete Account Request"
๐ Data That Will Be Deleted
- Personal identifiers (Name, Age, Bio)
- Media library and all associated media
- Location history and preferences
๐ Data That May Be Retained
- Fraud prevention
- Abuse investigation
- Security compliance
- Legal compliance
- Chat messages you sent may remain visible to your conversation partner in their chat history. If you wish to remove messages, use the available message deletion / clear-chat options before deleting your account.
Frequently Asked Questions
Open Sintlet โ tap your Profile avatar โ go to Settings โ scroll to Account & Privacy โ tap Delete Account. Follow the on-screen confirmation steps. Your account will be scheduled for deletion immediately.
No. Once you confirm deletion, the process begins immediately and cannot be reversed. We recommend deactivating your account first if you are unsure โ reach out to sintlet.support@gmail.com.
Your profile is hidden immediately upon request. Support requests submitted via email are acknowledged within 28 days (support processing SLA). Personal data โ including your profile, photos, and location preferences โ is permanently and irreversibly deleted within 30 days of your deletion request.
All personal identifiers (name, age, bio), your photos and media library, and location preferences are permanently erased from our servers within 30 days. Note: chat messages you previously sent may remain visible to your conversation partner in their chat history. We recommend using the in-app message deletion or clear-chat options before deleting your account if you wish to remove those messages.
If you cannot log in, email sintlet.support@gmail.com with your registered phone number, associated email address, and a brief description of the issue. Our team will verify your identity and initiate deletion.
If you accidentally deleted your account, contact us immediately at sintlet.support@gmail.com. Once you confirm account deletion, the process begins immediately and cannot be reversed.