ACCOUNT MANAGEMENT

Delete Your Sintlet Account

We're sorry to see you go. If there is anything we can do to change your mind or improve your experience, please let us know.

Delete from the App (Primary Method)

1
Open Sintlet
2
Enter Profile
3
Settings
4
Account & Privacy
5
Delete Account
6
Confirm Files
๐Ÿ’ก If you still have access to your account, this is the fastest and most recommended method.
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Processing Time

Your profile is hidden from other users immediately upon request. Personal data is permanently and irreversibly deleted within 30 days of your deletion request.

Support requests submitted via email are acknowledged within 28 days (support processing SLA).

Can't Access Your Account?

If you've lost your phone, SIM, received an OTP, or have already deleted the app you can submit a manual delete request via email. We will verify ownership of the account before processing your deletion request.

mailEmail sintlet.support@gmail.com

Information to Include:

  • check_circleRegistered phone number
  • check_circleProvide email if available
  • check_circleApproximate account activity
  • check_circleSubject line: "Delete Account Request"
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This Action is Permanent

Once you delete your account, it cannot be recovered. You will lose access to your profile, all uploaded photos, match history, and any active subscriptions instantly.

personProfile
photo_libraryPhotos
starRatings
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๐Ÿ—‘ Data That Will Be Deleted

  • Personal identifiers (Name, Age, Bio)
  • Media library and all associated media
  • Location history and preferences
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๐Ÿ”’ Data That May Be Retained

  • Fraud prevention
  • Abuse investigation
  • Security compliance
  • Legal compliance
  • Chat messages you sent may remain visible to your conversation partner in their chat history. If you wish to remove messages, use the available message deletion / clear-chat options before deleting your account.

Frequently Asked Questions

Open Sintlet โ†’ tap your Profile avatar โ†’ go to Settings โ†’ scroll to Account & Privacy โ†’ tap Delete Account. Follow the on-screen confirmation steps. Your account will be scheduled for deletion immediately.

No. Once you confirm deletion, the process begins immediately and cannot be reversed. We recommend deactivating your account first if you are unsure โ€” reach out to sintlet.support@gmail.com.

Your profile is hidden immediately upon request. Support requests submitted via email are acknowledged within 28 days (support processing SLA). Personal data โ€” including your profile, photos, and location preferences โ€” is permanently and irreversibly deleted within 30 days of your deletion request.

All personal identifiers (name, age, bio), your photos and media library, and location preferences are permanently erased from our servers within 30 days. Note: chat messages you previously sent may remain visible to your conversation partner in their chat history. We recommend using the in-app message deletion or clear-chat options before deleting your account if you wish to remove those messages.

If you cannot log in, email sintlet.support@gmail.com with your registered phone number, associated email address, and a brief description of the issue. Our team will verify your identity and initiate deletion.

If you accidentally deleted your account, contact us immediately at sintlet.support@gmail.com. Once you confirm account deletion, the process begins immediately and cannot be reversed.

Need Help?

If you're having trouble with the deletion process or have questions about privacy concerns, our support team is here to help.