LEGAL CENTER

Your Privacy,
Our Integrity.

Welcome to Sintlet β€” Meet people on your wavelength.
This Privacy Policy explains how Sintlet collects, uses, and protects your information.

By using Sintlet, you agree to the terms of this Privacy Policy.

1

Who We Are

Sintlet is a location-based social networking and matching platform that helps users connect with people nearby based on shared interests.

2

Information We Collect

2.1 Personal Information You Provide

dialpad

Phone Number

Used strictly for account registration, identity verification, and login via secure OTP authentication.

badge

Profile Identity & Preferences

Includes your Name, Date of Birth (used to verify you are 18 or older and to calculate and display your age on your profile β€” your date of birth is stored privately; only your age is visible to other users), Gender, and your matching preferences. We also collect your answers to our "Vibe Check" questions to power our compatibility algorithm.

location_on

Location Information

We collect your device's GPS location to provide nearby discovery and Active Vibe features. Location is handled in two distinct ways:

Profile location (private): Your precise GPS coordinates are stored in a private, isolated database and are never shared with other users. Your location is resolved to a city or regional area (e.g., "Mumbai, Maharashtra") for display on your public profile.

Active Vibe sessions: When you activate a Vibe, your approximate location β€” at neighbourhood-level precision β€” is temporarily shared with other authenticated users who are active in the same Vibe room, to enable nearby discovery. This session location data is automatically removed when your Vibe session ends or expires (sessions last up to 3 hours). Your precise GPS coordinates are not exposed during this process.

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Camera, Photos & Content

Used solely to allow you to securely upload profile photos, build your visual identity, and write your bio snippets.

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In-App Messaging

When you match with another user, a private chat room is created. Messages you send are stored on Sintlet's servers using Google Firebase and are accessible within the conversation to you and your conversation partner.

Data stored per message includes: message content, sender identity, timestamp, and delivery and read receipts.

Message deletion: You can delete your own messages within 24 hours of sending. Deleted messages show a placeholder to both parties; original content may be retained internally for moderation and safety purposes.

Clearing your chat: Clearing your chat hides messages from your view only. Your match's copy of the conversation is not affected.

πŸ‘‰ Important: If you delete your account, messages you previously sent may remain visible to the other participant in their chat history. If you wish to remove your messages, do so before deleting your account using the Delete Message or Clear Chat options in the app.

micMicrophone (iOS Specific Tech Requirement)

Our app includes microphone permission on iOS devices due to the underlying camera framework used by the image selection feature.

πŸ‘‰ Important Clarification

  • We do NOT record, store, or access audio.
  • Microphone permission is never actively used by the app.
  • This permission exists solely because Apple’s camera framework (used via image picker) supports video recording internally.
  • User Impact: You will NOT see a microphone permission popup unless video recording is explicitly used (which our app does not currently do).

2.2 Automatically Collected Information

We automatically collect technical data to ensure our app works perfectly on your device.

Device type and OS versionApp usage dataCrash reports and diagnosticsDevice identifiers (for notifications)Online/activity status (used for chat presence features)
3

How We Use Your Information

We use your data to power the Sintlet experience:

Core Functions

Create and manage your account, authenticate users via secure OTP, and provide nearby matching services.

Social Display

Display your profile to other users and enable media uploads so you can express freely.

Technical Health

Send you notifications and improve overall app performance and reliability.

4

How We Share Your Information

4.1 With Other Users

To facilitate authentic social discovery, your profile is visible to other authenticated users on the platform. The information actively shown to others includes your name, age, gender, photos, approximate location (city/area), the specific "Vibe Flavors" you select, and your temporary "Active Vibe" bio (the short status you write to express how you are feeling during that session). During an Active Vibe session, your neighbourhood-level approximate location is also shared with other users in the same Vibe room to enable proximity-based discovery.

Your Vibe Check answers are used to calculate a Vibe Sync compatibility score that is displayed to other users. The calculation uses your answers and the other user's answers to produce a percentage only this derived score is shown in the app. Your individual Vibe Check answers are not displayed as raw values to other users.

πŸ‘‰ Note: Highly sensitive data, such as your exact GPS coordinates, phone number, and account settings, are strictly hidden and never shared with other users.

4.2 With Service Providers

We use industry-standard platforms like Google LLC (Firebase Services) for:

  • check Authentication
  • check Database (Firestore)
  • check Cloud Storage
  • check Notifications
  • check Analytics & Crash Reporting

4.3 Legal Compliance

We may share data if explicitly required by law or legal processes.

5 & 6

Data Retention & User Rights

5. Data Retention

Data is stored while your account is active.

After account deletion, the following is removed or scheduled for removal:

  • Your name, profile photos, bio, and other profile identifiers are removed or anonymised as part of the account deletion process, with profile data scheduled for permanent deletion within 30 days.
  • Your profile photos are deleted from our storage servers.
  • Your matches, Vibe history, and account settings are deleted.
  • Your push notification token is cleared immediately.

The following may be retained after deletion:

  • Chat messages: Messages you previously sent may remain visible to your conversation partner in their chat history.
  • Safety records: Reports and blocks involving your account are retained for community safety, abuse prevention, and moderation purposes.
  • Deletion audit record: A record of your deletion request (containing a one-way identifier hash and aggregate account statistics β€” not your raw phone number) is retained for compliance purposes.
  • Analytics and diagnostics: Data collected by Firebase Analytics and Crashlytics is retained by Google in accordance with Google's data retention policies.

6. Account Deletion

You have complete control over your data. You can delete your account easily:

settings_suggest In-App: Settings β†’ Delete Account
mail External: support@sintlet.com
open_in_new View full deletion guide
7

Data Security

We utilize modern defense tools to protect your data from unauthorized access.

  • https HTTPS encryption for all network traffic.
  • dns Secure Firebase infrastructure.
  • lock_person Advanced Access control mechanisms.
  • verified_user App integrity verification: We use Firebase App Check to verify that requests to our servers come from authentic, unmodified versions of the Sintlet app. On Android, this uses Google Play Integrity; on iOS, it uses Apple's device attestation. This verification is used to assess the integrity of the app and device environment and is separate from your profile content.
  • shield Abuse prevention: We use rate-limiting and one-way cryptographic hashing for security and abuse prevention purposes.
8

User-Generated Content Policy

do_not_disturb_on We do NOT allow:

  • Explicit content
  • Harassment or abuse
  • Fake identities
  • Illegal content

gpp_good We provide tools to:

  • Report users
  • Block users instantly
  • Note: Violations result in swift suspension or ban.
9

Permissions Usage

We request on-device permissions strictly when required for app functionality:

location_on
Location: Required for discovering Nearby matches.
camera
Camera & Gallery: Required to capture and upload Profile photos.
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Microphone (Special App Store Compliance): Included purely due to iOS system OS internal camera requirements. Code is not actively used. Absolutely no audio is collected or stored.

10. Children's Privacy

Sintlet is designed strictly for users 18 and older. No data is knowingly collected from minors.

11. International Processing

Data may be processed on secure global servers (e.g., Firebase) to ensure rapid matching everywhere.

12. Changes to Policy

We may radically update this policy. When significant changes occur, we will proactively notify active users.

13. Contact Us

πŸ“§ support@sintlet.com

🌐 https://sintlet.com